Privacy policy

Privacy Policy

Last Updated: 24 June 2026

At Beerlab we respect your privacy and are committed to protecting your personal information in accordance with South Africa's Protection of Personal Information Act (POPIA).

Information We Collect

We may collect personal information including your name, contact details, delivery and billing addresses, order history, payment-related information, website usage data, and communication preferences.

How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Manage your account

  • Communicate about purchases and deliveries

  • Improve our website and services

  • Comply with legal obligations

  • Send marketing communications where permitted or where you have consented

Cookies

Our website uses cookies and similar technologies to improve functionality, analyse website usage, and enhance your shopping experience. You may disable cookies through your browser settings.

Third-Party Service Providers

We use trusted third-party providers, including Shopify, payment gateways, courier companies, email service providers, and analytics tools, to operate our business. These providers only process information necessary to perform their services and are required to protect your information.

International Processing

Some of our service providers may store or process information outside South Africa. Where this occurs, we take reasonable steps to ensure your information remains adequately protected.

Marketing

You may receive product updates, promotions, and newsletters if you have opted in or where permitted by law. You can unsubscribe at any time using the unsubscribe link in our emails.

Security

We implement reasonable technical and organisational measures to protect your personal information, including secure hosting, encryption, access controls, and secure payment processing.

Your Rights

Under POPIA, you may request access to, correction of, or deletion of your personal information, object to certain processing activities, or withdraw consent where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@beerlab.co.za or contact us at 239B Lower Main Road, Observatory, Cape Town, WC, 7925, ZA